FREQUENTLY ASKED QUESTIONS
At COBUILDS, we strive to maintain accurate inventory levels for all our products. However, there may be instances where the product you are looking for is temporarily out of stock. To check the availability of a particular item, please contact us through our phone number at +61 423 449 166 or email us at firstname.lastname@example.org. Our team will be happy to assist you in checking the availability and providing you with the necessary information.
To buy a product from COBUILDS, please visit our website at https://cobuilds.com.au. Once you have found the item you would like to purchase, click on the “Add to Cart” button on the product page. You can adjust the quantity of the item by selecting the Qty: – or + until you find the required amount, then click “Add to Cart”.
After you have added all the items you wish to purchase into your cart, you can proceed to the checkout by clicking on the shopping cart icon on the top right corner of the page. Follow the prompts to login or create an account, fill in your billing and shipping information, choose your preferred shipping method, review your order, and then click on the “Confirm and Process” button to complete your order.
Once your order has been successfully placed, you will receive an email with your order details. If you have any questions or concerns about the ordering process, please feel free to contact us through our email at email@example.com or phone at +61 423 449 166.
Yes, we offer delivery services throughout Australia and to New Zealand, and we provide free shipping on all orders. Taxes are included in the final price of your purchase, so you don’t have to worry about any hidden fees. If you have any questions or concerns about our delivery services, please feel free to visit our website at https://cobuilds.com.au or reach out to us through our customer support page.
At COBUILDS, we dispatch orders within 1-2 business days from the date of purchase. Delivery times will vary depending on your location, with most orders being delivered within 2-6 business days from dispatch. Please note that delivery times may be longer for customers located in Northern Territory (NT), Western Australia (WA), Tasmania (TAS), regional/remote areas, and New Zealand.
It’s important to note that assistance may be required while unloading large or heavy items. If you have any questions or concerns about delivery times or require assistance with unloading large or heavy items, please feel free to contact us through our customer support page on our website.
At COBUILDS, we accept payments through Credit Card (Mastercard/Visa) for all online purchases. To make a purchase, simply add the items to your cart and proceed to checkout. Our website will guide you through the payment process and provide you with the necessary instructions to complete your purchase.
If you would like to find out more about a particular product, please feel free to contact us via email at firstname.lastname@example.org. Our team will be happy to provide you with any additional information you require, including product specifications, pricing, and availability.
You can also browse our website for more information about our products, including product descriptions, images, and reviews from other customers. We strive to provide our customers with all the information they need to make informed purchasing decisions, and we are always here to assist you in any way we can.
Yes, you may cancel an order without any charge prior to payment and dispatch. If you wish to cancel your order, please send an email to email@example.com as soon as possible with your order number and reason for cancellation. Our team will process your request and provide you with the necessary information regarding any refunds or credits that may apply.
Please note that once your order has been dispatched, we are unable to cancel it. However, you may return the item in accordance with our returns policy. If you have any questions or concerns regarding cancellations or returns, please feel free to contact us through our customer support page on our website.
Yes, everything we list is brand new!
Yes. Our warranties cover UP TO 10 years on selected items. If you are interested in the specific warranty of a product, you can view the warranties in the product descriptions or contact us for further product warranty information.